FAQs - Valecraft Homes FAQs - Valecraft Homes

FAQs

FAQs


Buying a new home is an exciting experience. It can also be full of questions and potential confusion. To help you better understand the entire process, we’ve gathered some of the most frequent questions FAQs asked of us, along with many industry terms you’re likely to encounter as you consider your new home purchase.

Can I request changes to my floor plan and elevation?
Can I request changes to standard material specifications?
Can I modify materials or supply my own products?
How much will I have to deposit before construction can begin?
Once I make a purchase, how long will it take to build my Valecraft home?
What should I look for in a builder?
What if the closing date is delayed?
What does the overall buying process entail?
What is Tarion?
When do I go to the Design Centre?
Why do some upgrades require a later closing date?
Can I see my home during construction?
What are standard features?
Why are the deadlines for upgrade selections so important?
What will my address be?
What if there are issues or concerns with my home after I move in?

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Can I request changes to my floor plan and elevation?

That depends on the type of house you’re buying. We can make some alterations to single-family homes only, but we don’t offer a full custom design service. Top

Can I request changes to standard material specifications?

For contractual reasons, it isn’t possible to make changes to standard material specifications. For example, a request to delete ceramic backsplash tile or carpeting can’t be permitted. Top

Can I modify materials or supply my own products?

No. Valecraft is contractually obligated to allow only our suppliers and trades people to both supply and install products throughout the construction of your home. In addition, if you were to supply your own products, applicable warranties would no longer be valid. Top

How much will I have to deposit before construction can begin?

The deposit varies depending on which type of home you select. At Valecraft, $15,000 is required for a Townhome and $40,000 is required for a single family home. Top

Once I make a purchase, how long will it take to build my Valecraft home?

Closing dates range from six weeks to 16 months from time of sale. The timeframe depends on a number of factors, including which type of home you select, and whether the lot and road your house will be on have been built. Top

What should I look for in a builder?

In general, you will want to choose an established builder with the right communication skills, experience and professional reputation to get the job done – someone you can trust, and who will deal with you fairly and professionally.

But not all homebuilders are the same. In fact, there can be a big difference in the quality of their homes, the way they deal with customers and their after-sales warranty and service. To help you make an informed decision, see this article: What to Look for in a New Home Builder from The Greater Ottawa Home Builder Association’s (GOHBA). Top

What if the closing date is delayed?

In 35 years of business, Valecraft has never delayed or missed a closing date. It’s a point of pride for us. We guarantee that we’ll deliver your home by the agreed upon closing date, and we have the track record to back up that promise.

What’s the process of reserving a lot and how long can I reserve it for? What happens if I decide not to buy? When you buy a new Valecraft home, we typically request that you sign a reservation form to put a hold on your desired lot while we prepare the Agreement of Purchase and Sale (APS). The form specifies the lot number and proposed home style, as well as the date by which you’re required to sign the APS in order to secure the lot. The reservation is non-binding for both you and Valecraft, and may be canceled at any time prior to signing the APS. A fully refundable deposit is required with the reservation. Top

What does the overall buying process entail?

An overview of the purchase process is outlined here. Top

What is Tarion?

Tarion Warranty Corporation regulates Ontario’s new home building industry. Operating for more than 34 years, Tarion licenses all new home and condominium builders in the province and ensures that all new homeowners receive the warranty coverage they’re legally entitled to. For more information, visit the Tarion websiteTop

When do I go to the Design Centre?

Once you’ve signed the Agreement of Purchase and Sale, our Design Centre will contact you to book an appointment. We require that you choose your interior colours within 14 days of finalizing the conditions of your purchase, so it’s important to schedule your appointment as soon as you can. Top

Why do some upgrades require a later closing date?

Depending on the nature of your upgrade, more lead-time may be necessary to order certain parts. For example, granite counter top requires onsite measurement of the kitchen after framing and drywall are complete. There are a wide variety of granite styles available and our supplier might not have your style in stock when it’s time to order. In this case, a special order would be required, which could necessitate establishing a later closing date. Top

Can I see my home during construction?

If you are purchasing a Single Family Home or a Townhome, then yes. We offer a guided tour of your home during the construction process. Your Valecraft representative will contact you to schedule the tour. For your safety and our accountability, we can’t allow you to walk through the site unattended. Top

What are standard features?

They’re features that are automatically included in your home, such as ceramic floors, trim, railings, etc. Your standard features are clearly identified in the Agreement of Purchase and Sale. Top

Why are the deadlines for upgrade selections so important?

Valecraft schedules the construction of your home before starting construction, so it’s important that we finalize your upgrades in time to order the necessary materials, and so that we can create a realistic time-frame. We require that you adhere to the deadlines to ensure that we can include all the upgrades you’d like. Top

What will my address be?

The City of Ottawa notifies us of the assigned address for each Valecraft home. Unfortunately, addresses aren’t always available at the time of sale. Your Valecraft representative will confirm your address with the City as soon as we’ve collected the building permit and have begun construction on your home. Top

What if there are issues or concerns with my home after I move in?

As new homes settle into their foundation, it’s normal for certain issues to arise, such as floors cracking or baseboards and trim separating from the walls. If you notice anything that needs repair, we’re happy to help. Visit the Customer Care section, log in with your unique username and password and select the Service Contact item in the menu. Top