Service Contacts

Valecraft Homes has a well-earned reputation for providing professional, courteous and timely customer service. If your home requires service, contact us, during regular business hours, at:

Tel: (613) 837-1104
Fax: (613) 837-5901
Email: service@valecraft.com

Business Hours: Mon-Fri: 8 am – 4 pm

We pride ourselves on our excellent after-sales service. We not only meet your closing date, we make sure you have the best after-sale service any builder can offer.

All plumbing and heating problems should be reported to the Valecraft Head Office, unless it is an emergency.

Emergency Services Contacts

For emergency services required outside of regular business hours, please refer to the following pages of your Homeowner’s Manual prior to calling the following:

HEATING: (See page 21 of your Homeowner’s Manual)
HARDING MECHANICAL (613) 831-2257

PLUMBING: (See page 24 of your Homeowner’s Manual)
RIVARD MECHANICAL (613) 837-2600

ELECTRICAL: (See page 26 of your Homeowner’s Manual)
LEFEBVRE ELECTRIC (Single Family Homes) (613) 913-1706
S&S ELECTRIC (Townhomes) (613) 748-0432

For all other after business hour emergencies, please contact our service line at (613) 223-7283.

Please note that service calls made as a result of improper maintenance and/or, failure to follow the instructions in your Homeowner’s Manual will be charged to you.

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