Ottawa Builders | Testimonials | Valecraft Homes Ltd. Ottawa Builders | Testimonials | Valecraft Homes Ltd.

Customer Testimonials


An award-winning homebuilder

Since 1982, Valecraft has been exceeding the expectations of homebuyers and critics alike. Our homes have won numerous industry awards for design and craftsmanship, including the President’s Award from Tarion Warranty Corporation, and the Kanata business award’s People’s Choice, New Home Builder of the Year.

What satisfied customers are saying – testimonials

“Our Purchasing Experience Extraordinaire! This is our third new home that we have purchased and we saved the best for last! Starting with the amazing service and welcoming we received from the sales persons, Victoria and Anne. They were able to answer all of our questions and got back to us whenever they needed to follow up. They made us feel like we were part of the Valecraft family. Upon moving into our home, our expectations were exceeded in the quality of the product and the follow up service. I have recommended Valecraft to all my friends and family. This has been a great experience! Thank you.” – Debbie

“Houses are just fabricated, but homes require TLC and that makes them special. But being special does not just happen – it requires people and we would like to acknowledge those special people as Valecraft Employees.” – Dave & Lorna

“I recently bought a Valecraft Home. I would like you to know that we love our new home and would like to thank Nicole for the best purchase experience. She has been exceptional and has help a lot with everything. And also for Debbie from service to take the time to come view our issues. Thank you very much.” – Rick

“I wanted to relay my appreciation to Valecraft for the great home you’ve built for my family and for the terrific service we’ve received from you over the past 6 years. I have only good things to say about Valecraft, thank you!” – Marc

“Living on Westhall Way, I had a unique opportunity to observe the construction of four units from beginning to end. I was impressed with the skills and efficiency shown by the workers in the execution of their responsibilities. They behaved like true artisans. Therefore, I commend you for your acquisition of workers. This observation provided me with confidence in the construction of my own [Valecraft] home.” – Aren

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“From the minute we walked into the model home we knew we had to buy this house. Valecraft was so friendly and helpful during our whole home buying experience. We were very happy with the finish of our home.” – Melissa & Philip

“I appreciated your professionalism, kindness and eagerness to resolve [any issues]. I want to put emphasis on the expertise and excellent interpersonal and customer service skills of your technician/customer service representative. He is most helpful, whenever on site, with any home-related issue. He is caring, knowledgeable, efficient, and very pleasant to deal with. I am a true Valecraft fan.” – Maroun

“Great layout and quality, attractive stone front exterior, excellent customer service, good price. The sales staff we dealt with were all very friendly, helpful and pleasant to deal with. We never felt pressured; they were all very honest and upfront. Also head office was great to deal with and prompt in responding to our requests. We love our new home.” – Natalie & Corey

“The quality of the finishes and various features in the layout are better than any other builders we saw”. – Aline & Robert

“I appreciate the professionalism of all representatives who went beyond expected services and answered questions. I appreciate being able to speak French and I also like the fact that you are using suppliers form our area.” – Jacques

“I am so happy and overwhelmed with my brand new home. Everybody was kind and helpful. This is what I would call service with a smile. Thanks.” – Yvonne

“We would like to thank the Valecraft staff, you are professional, efficient and have an excellent customer service attitude.” – Shawn

“My family and friends were quite impressed with the design and layout of my home. They love being here and I love showing it off!!” – Susan

“Valecraft’s Homes had a variety of models that were all beautiful. We really liked the quality and that they don’t all look the same. It creates very pretty streets. We are very impressed by Valecraft. I like all the Valecraft people, from the sales people to the trades people. They have been really, really good to us while building our homes and after. No matter what we asked.” – Kathy & Mike

“You [Debbie] and Frank have been instrumental in making our dream home beautiful… I’m certain the accolades I sent in your surveys are no where near expressing our gratitude but nonetheless, have tried to highlight your outstanding commitment to customer service!
Thank You for making us fall in love with our new dream home. The kitchen cabinet mouldings and valence look amazing. Drop by if you are ever in the subdivision. Cheers,” – JM


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